Privacy policy
PRIVACY POLICY
Effective Date: 1st June, 2025
Last Updated: 1st June, 2025
At Olevorr, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website [www.olevorr.com] ("Website") or engage with our services. By accessing our Website, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
When you interact with our Website, we may collect the following types of information:
a) Personal Information
● Name
● Email address
● Phone number
● Shipping & billing address
● Payment details (processed securely by third-party payment providers)
b) Non-Personal Information
● IP address
● Browser type & version
● Device information
● Cookies & tracking data
2. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
● To process and fulfill orders
● To improve your shopping experience
● To provide customer support
● To send promotional offers and newsletters (with your consent)
● To detect and prevent fraud
● To analyze website performance and improve our services
3. DATA SHARING & THIRD PARTIES
We do not sell your personal data. However, we may share your data with:
● Payment Processors: Razorpay, PayU, etc.
● Logistics Partners: Delhivery, Blue Dart, etc.
● Marketing & Analytics Services: Google Analytics, Facebook Pixel
● Legal Authorities: If required by law
4. DATA STORAGE & SECURITY
● We store your data on secure servers with restricted access.
● We use SSL encryption to protect transactions.
● Your password is encrypted and cannot be accessed by us.
● Access to your data is limited to authorized personnel only.
5. COOKIES & TRACKING TECHNOLOGIES
● We use cookies to enhance website functionality and analyze user behavior.
● You can disable cookies through your browser settings.
● Some third-party services (e.g., Google Analytics) may also collect data via cookies.
6. USER RIGHTS & CHOICES
Under Indian laws, you have the right to:
● Access, update, or delete your personal data.
● Withdraw consent for marketing communications.
● Request data portability (if applicable).
● Object to processing under specific circumstances.
To exercise these rights, contact us at support@olevorr.com.
7. DATA RETENTION POLICY
We retain your personal data only for as long as necessary for:
● Order processing and delivery.
● Legal and regulatory compliance.
● Fraud prevention and security audits.
Once the data is no longer needed, we securely delete or anonymize it.
8. INTERNATIONAL DATA TRANSFER
If we transfer data outside India, we ensure that appropriate safeguards are in place to protect your personal information.
9. THIRD-PARTY LINKS
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.
10. CHILDREN’S PRIVACY
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If we discover such data, we will delete it immediately.
11. GRIEVANCE REDRESSAL MECHANISM
As per Indian laws, we have appointed a Grievance Officer to address your concerns:
Grievance Officer: Dharmendra Singh
Email: grievance@olevorr.com
Phone: +91-9156135767
Response Time: Within 30 days
12. LEGAL JURISDICTION
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be resolved under the jurisdiction of Pune, India.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. The latest version will always be available on our Website. Continued use of our services after updates implies acceptance of the changes.
14. CONTACT US
If you have any questions regarding this Privacy Policy, contact us at:
📧 Email: support@olevorr.com
📞 Phone: +91-9175673913
📍 Address: Floor No. 1, C1, Sai residency, Survey No -76, Baner Road, Baner, Pune, Maharashtra, 411045
