Frequently Asked Questions (FAQs) — Olevorr
📦 Orders & Delivery
When will my order be shipped?
- All orders are shipped within 1-2 business days.
How long will the delivery take?
- Metro cities: 2–4 business days.
- Non-metro areas: 5–6 business days.
Can I track my order?
- Yes. You'll receive tracking via WhatsApp, SMS, and Email. You can also track via “Track My Order” on our site.
Can I change my delivery address after ordering?
- Only within 12 hours of placing the order. Contact support immediately.
Frequently Asked Questions (FAQs) — Olevorr
🔁 Returns & Exchanges
What is your return window?
- We accept returns within 10 days of delivery.
What are the return conditions?
- Product must be unused, unwashed, with tags intact.
Is there a return fee?
- Yes — ₹100 per return request.
Can I exchange instead of returning?
- Yes — we offer exchanges within 10 days.
How do I initiate a return or exchange?
- Click here and follow the steps.
When will I receive my refund?
- Within 5–7 business days after we receive and approve your return.
Frequently Asked Questions (FAQs) — Olevorr
💳 Payments
What payment methods do you accept?
- COD is available
- Credit/Debit cards
- UPI
- Net banking
- Wallets
I paid but my order didn’t go through. What should I do?
- Usually resolves in 24 hrs. If not, contact support with your transaction ID.
Frequently Asked Questions (FAQs) — Olevorr
📏 Size & Fit
How do I know what size to buy?
- Use our AI sizing tool on each product page.
- Or refer to our detailed size chart.
I paid but my order didn’t go through. What should I do?
- Usually resolves in 24 hrs. If not, contact support with your transaction ID.
Frequently Asked Questions (FAQs) — Olevorr
👤 Account &Support
Do I need to create an account to shop?
- Yes, it helps with tracking and returns.
How can I contact Olevorr?
- 📧 Email: support@olevorr.com
- 📞 Call: +91-9175673913
- WhatsApp: +91-9175673913
- Mon–Sat | 10 AM – 6 PM IST
Frequently Asked Questions (FAQs) — Olevorr
🎁 Other Questions
Do you ship internationally?
No. We currently ship only within India.
Do you offer gift cards or personalization?
Not yet — stay tuned!
Want to collaborate with us?
Email contact@olevorr.com — we’d love to connect!
