Frequently Asked Questions (FAQs) — Olevorr

📦 Orders & Delivery

When will my order be shipped?

  • All orders are shipped within 1-2 business days.

How long will the delivery take?

  • Metro cities: 2–4 business days.
  • Non-metro areas: 5–6 business days.

Can I track my order?

  • Yes. You'll receive tracking via WhatsApp, SMS, and Email. You can also track via “Track My Order” on our site.

Can I change my delivery address after ordering?

  • Only within 12 hours of placing the order. Contact support immediately.

Frequently Asked Questions (FAQs) — Olevorr

🔁 Returns & Exchanges

What is your return window?

  • We accept returns within 10 days of delivery.

What are the return conditions?

  • Product must be unused, unwashed, with tags intact.

Is there a return fee?

  • Yes — ₹100 per return request.

Can I exchange instead of returning?

  • Yes — we offer exchanges within 10 days.

How do I initiate a return or exchange?

  • Click here and follow the steps.

When will I receive my refund?

  • Within 5–7 business days after we receive and approve your return.

Frequently Asked Questions (FAQs) — Olevorr

💳 Payments

What payment methods do you accept?

  • COD is available
  • Credit/Debit cards
  • UPI
  • Net banking
  • Wallets

I paid but my order didn’t go through. What should I do?

  • Usually resolves in 24 hrs. If not, contact support with your transaction ID.

Frequently Asked Questions (FAQs) — Olevorr

📏 Size & Fit

How do I know what size to buy?

  • Use our AI sizing tool on each product page.
  • Or refer to our detailed size chart.

I paid but my order didn’t go through. What should I do?

  • Usually resolves in 24 hrs. If not, contact support with your transaction ID.

Frequently Asked Questions (FAQs) — Olevorr

👤 Account &Support

Do I need to create an account to shop?

  • Yes, it helps with tracking and returns.

How can I contact Olevorr?

  • 📧 Email: support@olevorr.com
  • 📞 Call: +91-9175673913
  • WhatsApp: +91-9175673913
  • Mon–Sat | 10 AM – 6 PM IST

Frequently Asked Questions (FAQs) — Olevorr

🎁 Other Questions

Do you ship internationally?

No. We currently ship only within India.

Do you offer gift cards or personalization?

Not yet — stay tuned!

Want to collaborate with us?

Email contact@olevorr.com — we’d love to connect!